BUT WILL I LISTEN TO YOU?

Mindset Monday

Have you ever left an appointment with a healthcare professional feeling unheard?

I have, and that is why I am committed to really listening to your concerns and goals.

I will:

• Repeat things back to you for clarification and understanding
• Write notes during our conversations
• Make eye contact
• Listen to stories about who you are, even when they seem to have nothing to do with health goals
• Smile and find ways to laugh together